Agree on the approved sample, product specifications, dimensions, color and finish requirements before production. For larger orders, discuss the applicable inspection criteria, acceptable tolerances, packaging and documentation requirements. These agreed specifications provide a reference for checking delivered products against the approved order.

Contact BINMAO with the order reference, product details, photos of the affected items and a description of the issue. Keep the packaging and relevant shipping records where possible. The team can review the case and discuss the next steps according to the agreed specifications, warranty terms and applicable after-sales policy.

BINMAO offers customization for a range of decorative building materials, including WPC wall panels, fluted panels, decorative background panels, WPC flooring, PU stone, flexible stone and other related products. Available customization options depend on the product category and project requirements. Share your preferred products, design references and estimated quantities to discuss a suitable solution.

Yes. BINMAO offers whole-house and project-based customization for residential, office and commercial spaces. The team can help coordinate wall panels, flooring, background decorative panels and selected stone-look materials according to the design style, space dimensions and functional requirements. The final product combination should be confirmed based on the project scope.

BINMAO's decorative material range can support a variety of residential and commercial interior projects. When requesting a project solution, provide the building type, application areas, design concept, estimated quantities and project schedule. Material suitability and available customization options can then be evaluated for the intended environment.

Yes. A coordinated material plan can combine different panel styles, flooring products, decorative backgrounds and compatible accessories. When planning the combination, consider color harmony, surface texture, thickness, transitions between materials and installation requirements. Confirm product compatibility and the necessary trims or accessories before ordering.

Custom dimensions and thickness may be available depending on the product type and manufacturing specifications. Please provide the required length, width, thickness, installation area and quantity. If the project has unusual dimensions or cutting requirements, share a drawing or measurement schedule for technical review before production.

BINMAO offers a range of material, color, pattern and texture customization options, subject to the selected product and production feasibility. You can provide reference images, finish samples or a design palette to communicate your expectations. Confirm the final color and surface finish through an approved sample before proceeding with bulk production.