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SUPPORT SERVICES
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Introduction to One-Stop Service Support

Guangdong Binmao New Building Materials Co., Ltd. provides comprehensive and professional one-stop service support to global customers. We are committed to ensuring the smooth progress and implementation of every customer's project through high-quality technical consulting, customized solutions, and full installation guidance. Whether you are engaged in bulk wholesale procurement or need to customize high-end solutions for end projects, our services can meet all your needs.

Technical consulting services

We provide professional technical consulting services to global clients to help you understand the characteristics and applicable scenarios of different products. Whether it's WPC wall panels, Grille Boards, Background Painting, WPC flooring, or PU/flexible stone, our technical team will provide the most suitable suggestions and solutions based on your needs. Through multilingual technical support, we ensure that you can enjoy professional consulting services no matter which country or region you are located in.
 

Customized solution service

Based on the specific needs of our customers, we provide personalized solution customization services, including product selection, design styles, material selection, color matching, etc. Whether it's bulk commodity procurement or providing whole house customization services to customers, we can provide precise design and customization solutions according to project needs. We will tailor a perfect solution for you based on the client's spatial style, budget, and functional requirements, ensuring overall coordination between the final product and the project.

Sample confirmation and technical support

We provide sample confirmation services to customers before product customization and production. Customers can ensure that the color, texture, size, and other aspects of the product meet their actual needs through sample experience and testing. After confirming the sample, we will continue to provide full technical support to the customer to ensure that every detail meets the design standards. We will also optimize product design based on customer feedback to meet their personalized requirements.
 

Construction and installation guidance

To ensure the smooth installation and perfect presentation of our products, we provide customers with detailed construction and installation guidance plans. Whether it's WPC wall panels, grating panels, WPC flooring, or background art panels, we provide clear and easy to understand installation manuals for our customers, and have a dedicated installation technical team to provide support. When necessary, we will also provide on-site installation guidance to ensure smooth installation of each project and avoid any possible construction issues.

Multi language technical support

In order to meet the needs of global customers, our technical team provides multilingual technical support to ensure that customers with different language backgrounds can receive timely and professional assistance. Whether you are using English, French, German, Russian, or any other language, we can ensure smooth communication and timely resolution of any technical issues through localized services.
 
 
 

Continuous after-sales service

After installation, our service did not end. We provide continuous after-sales support, including regular follow-up visits, product maintenance, technical upgrades, and other services to ensure the long-term stable operation of our customers' projects. If any problems arise during the use of the product, our technical team will provide solutions as soon as possible to ensure that customers always maintain an efficient user experience.
 
 
 
Guangdong Binmao New Building Materials Co., Ltd. is a comprehensive enterprise dedicated to the research and development, production, and sales of high-quality panels.

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 Tel: +86-139-2824-1716
 WhatsApp: +8613928241716
Add: No.13 East Industrial Avenue, Songxia Industrial Park, Songgang, Shishantown Nanhai District, Foshancity, Guangdong
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